Effective Date: November 12, 2026

These Terms of Service (“Terms”) govern your access to and use of the Trusty Pay mobile application (“App”), operated by Nature Link Pay Company Limited, with registered address: Olympic Hotel, National Swimming Pool Compound, U Wisara Road, Dagon Township, Yangon, support email: businessinfo@trusty-mm.com. By downloading, accessing, registering for, or using Trusty Pay, you agree to be bound by these Terms. If you do not accept these Terms, you must not use the App.

1. Description of Service

Trusty Pay is a digital wallet application that provides users with balance management, fund transfer, account top-up, mobile recharge, and transaction history inquiry services. The App is a commercial trader application under the Digital Services Act (DSA).

2. Eligibility & Account Registration

You must be at least 18 years old to create an account. You agree to provide accurate, current and complete information during registration and identity verification (KYC). You are responsible for maintaining the confidentiality of your account credentials, PIN and security information. All activities performed under your account are your responsibility. We may require identity verification before you can use certain payment and withdrawal functions. You warrant that all identity documents you submit are genuine and valid.

3. Transaction Rules & Fees

Most services provided on Trusty Pay are free of charge. If any service will incur service fees, the applicable fee will be clearly displayed to you before you confirm the transaction. Once a payment transaction is submitted and processed successfully, the transaction is generally irreversible unless required by mandatory law. You confirm that all transactions you initiate are lawful. You shall not use Trusty Pay for fraud, money laundering, illegal remittance or any activities violating applicable laws.

4. Account Suspension & Termination

We reserve the right to suspend, restrict or terminate your Trusty Pay account, with or without prior notice, if we reasonably believe: (a) you violate these Terms; (b) your account involves suspected illegal activities; (c) you provide false identity information; (d) it is required by law or regulatory authorities.

Upon termination, you may withdraw your remaining lawful balance following our verification procedures, subject to applicable legal limits.

5. EEA and UK Consumer Rights & Right of Withdrawal (DSA Compliance)

If you are a consumer located in the European Economic Area (EEA) or the United Kingdom, you have statutory consumer protection rights under applicable consumer laws. You have the right to withdraw from this digital service contract within 14 calendar days from the date you first access the service, subject to exceptions where the service has been fully performed with your prior consent.To exercise your withdrawal or refund request, send your request to our support email businessinfo@trusty-mm.com. We will process valid refund requests in accordance with applicable law.

6. Limitation of Liability

We operate the App with reasonable care and skill. We are not liable for indirect, incidental, consequential or special damages arising from your use of the App, to the maximum extent permitted by law. Our total aggregate liability shall not exceed the total amount of funds held in your Trusty Pay account, unless mandatory law provides otherwise.We do not guarantee uninterrupted, error-free App service. Temporary maintenance, system upgrade or force majeure events may cause service interruption.

7. Intellectual Property

All trademarks, logos, text, graphics and software within Trusty Pay are the intellectual property of [Your Legal Company Name]. You may not copy, modify, distribute, reverse engineer or commercially use any of our intellectual property without our written permission.

8. Modification of Terms

We may update these Terms from time to time. We will notify you of material changes via in-app notice or email. Your continued use of Trusty Pay after the effective date of revised Terms means you accept the changes.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Specify Jurisdiction]. Any dispute arising out of these Terms shall first be resolved by friendly negotiation. If negotiation fails, disputes shall be submitted to the competent courts of [Specify Jurisdiction]. EEA consumers may use the European Online Dispute Resolution platform for dispute resolution.

10. Contact Information

Service Provider: Nature Link Pay Co., Ltd.                                                                                                                                                                                                          Address: Olympic Hotel, National Swimming Pool Compound,U Wisara Road, Dagon Township, Yangon                                                                                                    Support Email: businessinfo@trusty-mm.com                                                                                                                                                                                                          Last updated: November 12, 2026