Answer : To register the TRUSTY APP, free download from the relevant App Store, Google Play Store and Huawei App Gallery. After that, you can easily open an account by entering your phone number. If you have any problems, you can contact TRUSTY Call Center 09 967666777, 09967666888

Answer : Any mobile operator numbers can be used to register for  TRUSTY.

Answer : Used to login to your registered TRUSTY Account.

Answer : Used to transfer money from your account to others.

Answer : Login password is used to login to your registered account and transaction password is used in transferring e-money from account to account.

Answer : If you forget your login password, click on  ‘ Forgot Password ‘ and you will receive OTP.By entering OTP in TRUSTY to reset your password. But for transaction password , you need to contact hotline service numbers.

Answer : If you are interested in becoming TRUSTY merchant or agent , please contact our service number, +959 967 666 777, +959 967 666 888. Our Marketing Team will contact back at you.

Answer : Of course not. You can register TRUSTY with only your mobile phone and your NRC easily.

Answer : Yes!! You can transfer to/from bank account to TRUSTY via using bank transfer in transfer section.

Answer : Currently you can transfer from KBZ Bank, CB Bank, AYA Bank, Yoma Bank, MAB Bank.

Answer : Bank which you want to transfer, 2) Bank Account Number, 3) Mobile Phone Number.
When you transfer from bank account, there is one more requirement, that is your TRUSTY account number. Fill in your TRUSTY Account Number in Remark when you transfer from Bank Account to TRUSTY Account.

Answer : There is bank transfer in transfer section. Fill out the necessary space for information of bank account to continue the transfer.

Answer : When transferred process is carried out before 3 o’clock which is the closed time of every bank, the transferred money can be transferred to receiver account within the same day.

Answer : QR code is used to represent the registered TRUSTY Users/Merchants/Agents. You can scan the QR to transfer the money or make the payment.

Answer : Scan the QR code with your registered TRUSTY Account and enter the amount that you have to pay, then follow the steps to complete the payment.

Answer : Of course. Any mobile numbers from every operator can make top-up using TRUSTY.(MPT, Ooredoo, ATOM, MEC)

Answer : Cash-counters of TRUSTY can make cash-in / cash-out from your TRUSTY wallet. You can search the nearest cash-counters from you by using trusty app or trusty e-commerce website.

Answer : Daily transfer limit of registered accounts is 5lakhs.

Answer : In TRSUTY Application, go to ‘ ME ‘ section, then there is every kind of history to check your usage. By clicking on certain history, you can check your usage of TRUSTY wallet.

Answer : You can contact us from TRSUTY E-commerce Facebook page or By giving a call to our hotline service numbers, +959 967 666 777, +959 967 666 888, +959 886 111 113.

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